JOIN OUR TEAM
Career Opportunities
Leadership, integrity, innovation and dedication to customer service is the heartbeat of our team. Together we are passionate about our industry and driven to continuously innovate; developing and providing creative solutions to meet the changing needs of the world we live in.
Below is a list of current career opportunities available at Cansure. To find out more about the opportunity and to apply, view details for a complete role description and location of the position. If you don’t see a role listed that speaks to you, but you’re interested in joining our team, please send your resume to careers@cansure.com with a cover letter letting us know what you’re great at!
We’re proud to support a hybrid workforce. Positions with locations noted as ‘Hybrid’ allows for the successful candidate to work from home full-time; or work from home part-time with in-office access at our offices in the following cities: Toronto, Vancouver, Langley, and Salmon Arm.
| Location | Type | Openings | Closing Date | |
|---|---|---|---|---|
| Commercial Lines Underwriter | Hybrid/Remote BC or AB | Full-Time | 3 | OPEN |
| Underwriting Assistant | Hybrid/Remote | Full-Time | 2 | Jan 3rd, 2023 |
| Personal Lines Underwriter | Hybrid/Ontario | Full-time | 1 | Jan 3rd, 2023 |
| Jr. Underwriter | Remote/Hybrid | Full-time | 1 | Jan 3rd, 2023 |
| Customer Service Representative | Salmon Arm | Full-Time | 1 | Jan 3rd, 2023 |
Student Opportunities
Cansure is proud to work with the British Columbia Institute of Technology (BCIT) Insurance program to introduce students to life in the insurance industry. Every year, we welcome eligible students to internship opportunities at our head office in Vancouver, B.C., and we often hire directly out of the BCIT Insurance program, and from local universities. If you want a vibrant career in a dynamic industry, click here!
Commercial Lines Underwriter
About Cansure:
We are a fast-paced Insurance Managing General Agency (MGA) that provides innovative underwriting solutions for our network of brokers across Canada. Our success has been based upon our leadership, integrity, innovation, and service. We love to grow and develop our people so as they move into Intermediate and Senior roles. We are always looking to add qualified, competent Commercial Lines Underwriters, Junior – Intermediate to our talent pool for these future opportunities.
Here are a few segments that are looking for talented underwriters to join their growing team.
- Construction
- Contractors
- Hospitality
- Professional Services
- Residential Realty
- Recreation
Why Cansure?
Don’t take my word for it, here’s what our team members have to say:
- “it’s more than a career, it’s a family”
- “if you really want to know insurance, a specialty MGA like Cansure is the place to be”
- “offers a quick path for career growth; promotes from within”
- “caring leaders who want to see you succeed”
- “so many paths to grow your career: personal lines, commercial, specialties, claims, marketing”
- “promotions based on efforts and performance, not tenure”
- “a great environment to learn and grow”
About the Role:
- Review and underwrite new, renewal and endorsements of moderate-high complexity
- Support underwriting of renewal business for Senior Underwriters
- Manage, strengthen, and grow a book of profitable business
- Quote and authorize business within established corporate guidelines and delegated authority parameters
- Participate in underwriting meetings, formal/informal presentations, and broker visits
- Complete loss reports and post-claim underwriting reviews
- Interact with brokers for all transactions
- Negotiate coverage and price with brokers within capping and deviation authority limits
- Participate, encourage, and build key broker partner relationships
- Attend industry-related seminars and events as necessary
Are you our ideal candidate?
- 1-2 years underwriting experience
- Recognized insurance program or degree
- CIP designation or working towards (preferred)
- Firm technical understanding of underwriting theory and the ability to apply this knowledge in day-to-day practice
- Entrepreneurial spirit with strong sales and negotiation skills
- Focused on client experience
- High personal accountability
- Excellent oral, written, and interpersonal communication skills
- Good decision-making skills and analytical skills
- Organized and strong time management skills
- Self-directed and resilient
Apply Today:
Send your cover letter and resume today and take the next step in your Underwriting career!
Jr. Underwriter
Why Cansure?
We are a fast-paced Insurance Managing General Agency that provides innovative underwriting solutions for our network of brokers across Canada. Our success has been based upon our leadership, integrity, innovation, and service. We are seeking a Junior Underwriter to join one of the leading specialty insurance teams.
Primary Role Responsibilities:
- Review and underwrite new, renewal and endorsements of moderate complexity
- Support underwriting of renewal business for Senior Underwriters
- Manage, strengthen, and grow a book of profitable commercial business
- Quote and authorize business within established corporate guidelines and delegated authority parameters
- Participate in underwriting meetings, formal/informal presentations, and broker visits
- Complete loss reports and post-claim underwriting reviews
- Interact with brokers for all transactions
- Negotiate coverage and price with brokers within capping and deviation authority limits
- Participate, encourage, and build key broker partner relationships
- Attend industry related seminars and events as necessary
Factors for Success:
- Minimum 2 years commercial lines underwriting experience
- Must have CIP Level 1 license
- Experience with underwriting and/or marketing specialty risks
- Experienced in placing risk policies in open market – London and Domestic markets
- Firm technical understanding of moderate-complex commercial underwriting theory and to be able to apply this knowledge in day-to-day practice
- Production revenue and profitability focused
- Highly engaged
- Strong sales and negotiation skills
- Excellent oral, written and interpersonal communication skills
- Good decision-making skills and analytical skills
- Organized and strong time management skills
- Self-directed and easily adaptable to change
- Recognized insurance program or degree
- Chartered Insurance Professional Designation (CIP) Preferred
- Salary commensurate with experience
By joining Cansure, you’ll become part of a rapidly growing
organization that lives its values:
- Be Entrepreneurial
- Be Creative
- Promote Continuous Growth
- Open, Inclusive & Practicing Equity
- Uphold Trust, Respect & Accountability
- Have Fun!
As a member of our team, you’ll benefit from:
- A dynamic, fast-paced work environment with opportunities for personal and professional growth;
- Ongoing skills development with subsidies for tuition and professional accreditation;
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways;
- Flexible work environment;
- Extended health & dental benefits and company-matched RRSP contributions; and
- Competitive salary with potential for annual bonus.
Please send your cover letter and resume to careers@cansure.com. We appreciate all who apply; only those selected for an interview will be contacted.
Personal Lines Underwriter (Ontario)
INTRODUCTION
We are a fast-paced insurance Managing General Agency that provides innovative underwriting solutions for our network of brokers across Canada. Our success is based on our innovation and service. We are seeking an Underwriter to join our growing team in the province of Ontario.
JOB OVERVIEW:
Working as part of a team, you are responsible for analyzing the acceptability of business opportunities according to company guidelines. This includes reviewing and pricing of new submissions, renewal business and endorsements. You will work collaboratively with the team leader, colleagues, and management to provide value added expertise and exceptional service to our broker partners.
As a Personal Lines Underwriter, you will help drive the growth and profitability of Cansure. You will build broker relationships in your province and leverage your expertise, creativity, and entrepreneurial spirit to build your book. Surrounded by a team of experienced practice leaders, managers, and executives, we provide an extensive array of products, ample capacity, and empowerment to enable your success. In this role, you will work collaboratively with your colleagues and management to provide value added expertise and exceptional service to our broker partners.
RESPONSIBILITIES
This position will:
- Perform risk analysis using internal and external data resources for the purpose of quoting, negotiating and authorizing the acceptance of risk of a low to moderate complexity;
- Build and maintain positive working relationships with internal and external parties, including attending industry related seminars and networking events as necessary;
- Negotiate coverage and price with brokers within established corporate guidelines and delegated authority parameters;
- Communicate decisions and respond to requests in a prompt and professional manner;
- Manage, strengthen and grow a book of profitable business;
- Maintain compliance with established corporate guidelines and delegated authority parameters;
- Keep accurate records of decisions made and maintain completeness of policy data; and
- Complete loss reports and post-claim underwriting reviews.
QUALIFICATIONS AND CHARACTERISTICS:
You’re a good fit if you have:
- A minimum of 3 years of personal lines P&C underwriting experience;
- An understanding of P&C underwriting theory and the ability to apply this knowledge in day-to-day practice;
- A passion for delivering exceptional customer experiences and value in every interaction;
- Effective communication and interpersonal skills, both written and verbal;
- Good decisional making and analytical skills;
- Strong organizational skills and a thorough approach to completing tasks;
- A Chartered Insurance Professional designation (CIP) (or are actively pursuing); and
- A broker license (level 1 or 2), or ability to qualify for a license.
WE OFFER:
By joining Cansure, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit from:
- A dynamic, fast-paced work environment with boundless opportunities for professional growth;
- Ongoing skills development with subsidies for tuition and professional accreditation;
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways;
- Extended health & dental benefits and company matched RRSP contributions; and
- Competitive salary with potential for annual bonus.
Interested? Apply Today:
Interested applicants are asked to send your cover letter and resume to careers@cansure.com. Please note that only those chosen for an interview will be contacted.
Jr. Underwriter, Contract
About Cansure:
We are a fast-paced Insurance Managing General Agency (MGA) that provides innovative underwriting solutions for our network of brokers across Canada. Our success has been based upon our leadership, integrity, innovation, and service. We love to grow and develop our people so as they move into Intermediate and Senior roles. We are always looking to add qualified, competent Commercial Lines Underwriter, Junior – Intermediate to our talent pool for these future opportunities. We have a current need for qualified, competent Commercial and Personal Lines Junior Underwriters. These are one-year term positions, with the potential of becoming permanent.
Why Cansure?
Don’t take my word for it, here’s what our team members have to say:
- “it’s more than a career, it’s a family”
- “if you really want to know insurance, a specialty MGA like Cansure is the place to be”
- “offers a quick path for career growth; promotes from within”
- “caring leaders who want to see you succeed”
- “so many paths to grow your career: personal lines, commercial, specialties, claims, marketing”
- “promotions based on efforts and performance, not tenure”
- “a great environment to learn and grow”
About the Role:
- Review and underwrite new, renewal and endorsements of moderate-high complexity
- Support underwriting of renewal business for Senior Underwriters
- Manage, strengthen, and grow a book of profitable business
- Quote and authorize business within established corporate guidelines and delegated authority parameters
- Participate in underwriting meetings, formal/informal presentations, and broker visits
- Complete loss reports and post-claim underwriting reviews
- Interact with brokers for all transactions
- Negotiate coverage and price with brokers within capping and deviation authority limits
- Participate, encourage, and build key broker partner relationships
- Attend industry-related seminars and events as necessary
Are you our ideal candidate?
- 1-2 years underwriting experience
- Recognized insurance program or degree
- CIP designation or working towards (preferred)
- Firm technical understanding of underwriting theory and the ability to apply this knowledge in day-to-day practice
- Entrepreneurial spirit with strong sales and negotiation skills
- Focused on client experience
- High personal accountability
- Excellent oral, written, and interpersonal communication skills
- Good decision-making skills and analytical skills
- Organized and strong time management skills
- Self-directed and resilient
Interested? Apply Today:
Send your cover letter and resume today and take the next step in your Underwriting career!
Commercial Lines Underwriter Senior
About Cansure:
We are a fast-paced insurance Managing General Agency that provides innovative underwriting solutions for our network of brokers across Canada. Our success is based on our innovation and service. We are seeking a Commercial Underwriter to join our growing team in our Toronto office.
Job Overview:
Working as part of a team, you are responsible for analyzing the acceptability of business opportunities according to company guidelines. This includes reviewing and pricing of new submissions, renewal business and endorsements. You will work collaboratively with the team leader, colleagues and management to provide value added expertise and exceptional service to our broker partners.
As a Commercial Underwriter, you will help drive the growth and profitability of Cansure. You will build broker relationships and leverage your expertise, creativity and entrepreneurial spirit to build your book. Surrounded by a team of experienced practice leaders, managers and executives, we provide an extensive array of products, ample capacity and empowerment to enable your success. In this role, you will work collaboratively with your colleagues and management to provide value added expertise and exceptional service to our broker partners.
Responsibilities
This position will:
- Perform risk analysis using internal and external data resources for the purpose of quoting, negotiating and authorizing the acceptance of risk of a low to moderate complexity;
- Build and maintain positive working relationships with internal and external parties, including attending industry-related seminars and networking events as necessary;
- Negotiate coverage and price with brokers within established corporate guidelines and delegated authority parameters;
- Communicate decisions and respond to requests in a prompt and professional manner;
- Manage, strengthen and grow a book of profitable business;
- Maintain compliance with established corporate guidelines and delegated authority parameters;
- Keep accurate records of decisions made and maintain completeness of policy data; and
- Complete loss reports and post-claim underwriting reviews.
Qualifications and Characteristics:
You’re a good fit if you have:
- A minimum of 1 year of commercial underwriting experience;
- An understanding of commercial underwriting theory and the ability to apply this knowledge in day-to-day practice;
- A passion for delivering exceptional customer experiences and value in every interaction;
- Effective communication and interpersonal skills, both written and verbal;
- Good decisional making and analytical skills;
- Strong organizational skills and a thorough approach to completing tasks;
- A Chartered Insurance Professional designation (CIP) (or are actively pursuing); and
We Offer:
By joining Cansure, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll
benefit from:
- A dynamic, fast-paced work environment with boundless opportunities for professional growth;
- Ongoing skills development with subsidies for tuition and professional accreditation;
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways;
- Extended health & dental benefits and company-matched RRSP contributions; and
- Competitive salary with potential for annual bonus.
Apply Today:
Interested applicants are asked to send your cover letter and resume. Please note that only those chosen for an interview will be contacted.
Personal Lines Underwriter - Watercraft
About Cansure:
We are a fast-paced insurance Managing General Agency that provides innovative underwriting solutions for our network of brokers across Canada. Our success is based on our innovation and service. We are seeking a Personal Lines Underwriter for Watercrafts to join our growing team in Toronto.
www.cansure.com
Responsibilities:
This position will:
- Review and underwrite new, renewal and endorsements on multiple lines of business for: Motorcycles, Off-Road, Watercraft, Special Events, Hole-n-Ones, Storage and Contents and Vendor Liability.
- Support underwriting of renewal business for Senior Underwriters
- Manage, strengthen and grow a book of profitable business
- Quote and authorize business within established corporate guidelines and delegated authority parameters
- Participate in underwriting meetings, formal/informal presentations and training sessions
- Interact with brokers for all transactions
- Participate, encourage and build key broker partner relationships
- Attend industry-related seminars and events as necessary
Qualifications and Characteristics:
You’re a good fit if you have:
- Minimum 2-3 years Insurance experience;
- Firm technical understanding of Personal Lines underwriting;
- Production revenue and profitability focused;
- Highly engaged;
- Excellent oral, written and interpersonal communication skills;
- Good decision-making skills and analytical skills;
- Organized and strong time management skills;
- Self-directed and easily adaptable to change;
- Recognized insurance program or degree;
- Level 1 Broker License
We Offer:
By joining Cansure, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit from:
- A dynamic, fast-paced work environment with boundless opportunities for professional growth;
- Ongoing skills development with subsidies for tuition and professional accreditation;
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways;
- Extended health & dental benefits and company-matched RRSP contributions; and
- Competitive salary with potential for annual bonus.
Apply Today:
Interested applicants are asked to send your cover letter and resume. Please note that only those chosen for an interview will be contacted.
Personal Lines Underwriting Assistant - Salmon Arm
About Cansure:
We are a fast-paced Insurance Managing General Agency that provides innovative underwriting solutions for our network of brokers across Canada. Our success has been based upon our leadership, integrity, innovation and service. We are seeking a Personal Lines Underwriting Assistant to join our growing team.
Job Overview:
We are currently looking for an Underwriting Assistant for our Salmon Arm office. The candidate will support the Underwriters in their day-to-day tasks.
Responsibilities:
- Processes and issue documents as instructed by Underwriters and Managers;
- Meeting service standard and turnaround time with respect to issuance of documents;
- Support Managers and Underwriters with general administrative tasks;
- Produce and distribute correspondence memos, letters, faxes and forms;
- Handle sensitive information in a confidential manner; and
- Other general office duties as required
Qualifications and Characteristics:
You’re a good fit if you have:
- Previous 1-2 years of office experience preferred;
- Strong organizational skills;
- Professional, positive and courteous in all interactions, with customers and co-workers;
- Performs well in a busy operation and remains calm under pressure;
- Team player adaptable to a changing environment;
- Strong written and verbal communication skills;
- Strong computer skills including knowledge of Mircosoft Office applications;
- Personable and energetic;
- Understanding of Insurance coverage and cover notes is considered an asset.
We Offer:
By joining Cansure, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit from:
- A dynamic, fast-paced work environment with boundless opportunities for professional growth;
- Ongoing skills development with subsidies for tuition and professional accreditation;
- Extended health & dental benefits and company-matched RRSP contributions; and
- Competitive salary with potential for annual bonus.
Apply Today:
Interested applicants are asked to send a cover letter and resume. Please note that only those chosen for an interview will be contacted.
Underwriting Assistant
About Cansure
We are a fast-paced Insurance Managing General Agency that provides innovative underwriting solutions for our network of brokers across Canada. Our success has been based upon our leadership, integrity, innovation, and service. We are seeking an Underwriting Assistant to join our growing team.
Job Description
We are currently looking for an Underwriting Assistant for our Salmon Arm office. The candidate will support the Underwriters in their day-to-day tasks.
Specific Responsibilities
-
Process and issue documents as instructed by Underwriters and Managers
-
Meet service standards and turnaround times with respect to issuance of documents
-
Support Managers and Underwriters with general administrative tasks
-
Produce and distribute correspondence memos, letters, faxes and forms
-
Communicate professionally and efficiently with Brokers and Underwriters
-
Handle sensitive information in a confidential manner
Factors for Success
-
1-2 years Customer Service or Administration experience
-
Willingness to complete CIP courses (paid for by the company)
-
Strong organizational and time management skills
-
Professional, positive, and courteous in all interactions, with clients and co-workers
-
Performs well in a busy operation and remains calm under pressure
-
Team player adaptable to a changing environment
-
Strong written and verbal communication skills
-
Strong computer skills including knowledge of Microsoft Office application
-
Values continuous improvement and personal growth and development
-
Basic understanding of Insurance is an asset
Apply Today:
Send your cover letter and resume to careers@cansure.com.
Team Lead for Underwriting Assistants
About Cansure
We are a fast-paced Insurance Managing General Agency that provides innovative underwriting solutions for our network of brokers across Canada. Our success is based on our leadership, integrity, innovation, and service. We are seeking a Team Lead for the Underwriting Assistants, to join our team, reporting to the Personal Lines Operations Manager. This position is located in Salmon Arm, BC, and is an in-office position.
Job Description
As the Team Lead for Underwriting Assistants, you are responsible for the efficiency, accuracy, and training of Personal Lines’ staff who process and issue insurance policy documents. You will leverage existing training materials, effective communication, organizational management, and computer skills to guide the team while working alongside them, modeling best practices in processing policy documents. You will work collaboratively with your colleagues and leadership to provide value-added expertise and exceptional service to our broker partners.
Specific Responsibilities
- Build, drive, and sustain an engaged, high-performance team through employee development, performance management, coaching, and team effectiveness to drive accountability and favourable outcomes.
- Hands on leadership with complex processes and system releases.
- Process and issue policy documents, modeling best practices for the team.
- Ensure departmental adherence and compliance to all company processes.
- Serve as a point of contact for team members and other colleagues.
- Lead the change management process and establish support from key stakeholders.
- Mitigate risk to the company by regularly reviewing required reports and completing audits on processes, documentation, and correspondence.
- Attract and retain talented processors and underwriting assistants.
- Build and maintain positive working relationships with internal and external parties, including participation in industry related seminars and networking events as necessary.
Factors for Success
- Previous leadership or supervisory experience.
- Focus on attention to detail, planning and prioritization.
- Ability to build relationships through trust and clear communication.
- Passion for developing people, with a growth mindset.
- Experience with personal insurance policy documents and compliance.
- Experience working with policy management systems.
Apply Today:
Interested applicants are asked to send your cover letter and resume to cknowles@spgcanada.ca or careers@cansure.com.
Please note that only those chosen for an interview will be contacted.
Claims Telephone Adjuster/Examiner
INTRODUCTION
Cansure is a leading supplier of property and casualty insurance to commercial and personal exposures across Canada. As a Managing General Agency, our products and services are available exclusively through licensed P&C brokers. Claims are handled by our in-house examiners, and our insurers and reinsurer partners represent leading domestic and global brands. We are proud to offer a very broad product suite covering industrial segments that include Construction, Realty, Hospitality, Manufacturing, Contractors, Recreation, Professional Services, Trucking, and more. Our underwriting expertise and facilities to write even the toughest risks, or to solve for that small wrinkle in what might otherwise be a very standard placement, contributes to the trusted brand experience that our partners have come to expect. www.cansure.com
JOB OVERVIEW:
Cansure Claims is currently looking for a Claims Telephone Adjuster/Examiner to join the team. As a Claims Telephone Adjuster/Examiner, you have excellent verbal and written communication skills. In this role, you will review adjuster reports and provide necessary oversight and instruction. You will also ensure that company claims protocols and guidelines are adhered to throughout the claims handling process, including setting and maintaining loss and expense reserves.
RESPONSIBILITIES:
This position will:
- Telephone adjust claims for motorcycles, snowmobiles and ATV’s;
- Communicate directly with insureds, brokers and vendors in order to obtain statements, assess damage and approve repairs;
- Analyze subrogation opportunities and pursue recovery from at-fault parties;
- Examine commercial and personal property claims;
- Provide communication to handling adjusters, review adjuster’s reports and provide necessary oversight and instruction;
- Review and analyze various policy wordings including automobile, commercial and personal lines;
- Report to and make recommendations to various Underwriters when required;
- Ensure that company claims protocols and guidelines are adhered to throughout the claims handlings process including setting and maintaining loss and expense reverses;
- Liaise with Insureds, Underwriters, Brokers and various other stakeholders in a professional and efficient manner.
QUALIFICATIONS AND CHARACTERISTICS:
You’re a good fit if you have:
- 2+ years of claims handling experience (Preferred);
- CIP designation or currently enrolled in the CIP Program;
- Post-secondary education (Preferred);
- Excellent verbal and written communication skills;
- Strong investigative and analytical skills including understanding all policy wordings;
- Effective interpersonal ability including empathy and investigation skills;
- Ability to multitask and prioritize while handling a considerable pending of claims;
- Able to work well independently within the overall team environment;
- Strong organization skills and keen capability to manage and own your desk.
WE OFFER:
By joining Cansure, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit from:
- A dynamic, fast-paced work environment with boundless opportunities for professional growth;
- Ongoing skills development with subsidies for tuition and professional accreditation;
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways;
- Extended health & dental benefits and company-matched RRSP contributions; and
- Competitive salary with potential for annual bonus.
Apply Today:
Interested applicants are asked to send a cover letter and resume to Brent Lexier at blexier@cansure.com or fill out the application below. Please note that only those chosen for an interview will be contacted.
Accounting Clerk
INTRODUCTION
Cansure is a leading supplier of property and casualty insurance to commercial and personal exposures across Canada. As a Managing General Agency, our products and services are available exclusively through licensed P&C brokers. Claims are handled by our in-house examiners, and our insurers and reinsurer partners represent leading domestic and global brands. We are proud to offer a very broad product suite covering industrial segments that include Construction, Realty, Hospitality, Manufacturing, Contractors, Recreation, Professional Services, Trucking, and more. Our underwriting expertise and facilities to write even the toughest risks, or to solve for that small wrinkle in what might otherwise be a very standard placement, contributes to the trusted brand experience that our partners have come to expect.
www.cansure.com
JOB OVERVIEW:
Our Vancouver location is currently recruiting for an Accounting Clerk to assist with the processing of statements and payments. This role is responsible for the accuracy of accounts through diligent reconciliation and attention to detail. The Accounting Clerk will also liaise between brokers and underwriters to solve discrepancies.
As a member of the Finance Team, you will have the opportunity expand your financial management knowledge along with stretching some analytical muscles through various audit projects. Grow your leadership and communication skills as you serve both external and internal customers.
RESPONSIBILITIES:
You will be responsible for:
- Process broker payments and statements (Receivables)
- Process claims payments (Payables)
- Reconcile accounts
- Communicate with brokers and underwriters
- Investigate and solve discrepancies
- Other business financial tasks as assigned
QUALIFICATIONS AND CHARACTERISTICS:
You’re a good fit if you have:
- 2-5 years of relevant experience
- Strong communication skills, both written and verbal
- Proficient computer skills including Intermediate Excel
- Well-developed interpersonal skills and customer service focus
- Attention to detail, with focus on compliance and procedure
- Ability to prioritize and complete tasks within a deadline
- Persistence to find solutions
- Proactive and results-oriented
- High personal standard of Discretion and Confidentiality
WE OFFER:
By joining Cansure, you’ll also become part of a rapidly growing organization that lives its values:
- Be Entrepreneurial
- Be Creative
- Promote Continuous Growth
- Open, Inclusive & Practicing Equity
- Uphold Trust, Respect & Accountability
- Have Fun!
As a member of our team, you’ll benefit from:
- A dynamic, fast-paced work environment with boundless opportunities for professional growth;
- Ongoing skills development with subsidies for tuition and professional accreditation;
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways;
- Extended health & dental benefits and company-matched RRSP contributions; and
- Competitive salary with potential for annual bonus.
Apply Today:
Interested applicants are asked to send a cover letter and resume. Please note that only those chosen for an interview will be contacted.
Customer Service Team
INTRODUCTION
Specialty Program Group Canada (SPGC), doing business under the trade names Cansure, Beacon, and i3 Underwriting, is a leading supplier of property and casualty insurance to commercial and personal exposures across Canada. We are known for our expertise and creativity in providing solutions to even the toughest submissions, and that contributes to the trusted brand experience that our partners have come to expect.
Our Vancouver location is looking to add a team member to our Customer Success Team (CST). This role is the face and voice of SPGC; acting as the first point of contact for our customers; being our brand ambassador and air traffic controller.
Primary Responsibilities:
- Ensure that correspondence received from customers in our public-facing communications channels is handled in a timely fashion (webchat, info inbox and portal inbox)
- Connect customers with the SPGC staff member who can solution their escalated issues
- Direct the flow of new business submissions received
- Respond to remote team questions
- Handle incoming and outgoing mail/parcels
- Manage the company switchboard phone lines
- Maintain office supplies (inventory, track, and order as needed)
- General branch facility support, as needed
As a successful member of the CST, you are someone who:
- loves to help others find solutions
- is highly organized
- is curious and wants to know the in’s and out’s of the organization
- can communicate clearly and effectively
- possesses a sense of urgency and accountability
- can coordinate tasks and people to achieve a desired outcome
- possesses a professional demeanor, with a can-do attitude
- has 1-3 years’ experience in administration and customer service
As a member of our team, you’ll benefit from:
- A dynamic, fast-paced work environment with opportunities for personal and professional growth
- Ongoing skills development with subsidies for tuition and professional accreditation
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways
- Extended health & dental benefits and company-matched RRSP contributions
By joining our team, you’ll become part of a rapidly growing organization that lives our values:
Be Entrepreneurial – Be Creative – Promote Continuous Growth – Open, Inclusive & Practicing Equity – Uphold Trust, Respect & Accountability – Have Fun!
This is a permanent, full time, in-office position. Vancouver, BC.
We appreciate all who apply; only those selected for an interview will be contacted.
Senior Solutions Architect – NetSuite Developer
INTRODUCTION
The Senior Solutions Architect is responsible for managing the transformation of a complex NetSuite instance into an Enterprise platform. As part of this program, we will be converting multiple systems and products into the Enterprise NetSuite platform. As a Solutions Architect, this individual will be working with executive leadership and developers, providing the bridge between stakeholders and technical resources.
RESPONSIBILITIES:
Project Implementation
- Understand the art of possibilities in NetSuite to design and architect business solutions
- Provide leadership and help to scope, gauge, and deliver an Enterprise NetSuite program
- Work with project team to assess client needs, develop solutions and implement them to client satisfaction
- Facilitate and optimize business processes and infrastructure solutions
- Identify and validate in and out of scope requirements and translate into NetSuite solutioning
- Analyze and architect solutions for business requirements which may include complex configurations and/or technical components
- Define detailed and functional requirements for automations and integrations to NetSuite
- Work with technical teams to design and test automations and integrations
- Perform quality reviews of deliverables developed by other team members
- Collaborate with Brand Product Managers to facilitate on time project delivery
- Create and maintain architecture documents associated to project plans, solution approaches, and present functional and technical requirements along with other specifications to Business Key Stakeholders
- Act as a NetSuite subject matter expert on system functionality and code-level detail
- Proactively research new NetSuite features and capabilities and work those new capabilities into solution proposals
Support Functions
- Manage architecture, strategy and enterprise platform
- Manage satisfaction and communication with TechOps Stakeholders
- Work with development team to research and resolve problems with high urgency
- Responsible for providing root cause analysis as applicable in a timely manner
- Develop enhancements/upgrades to create process efficiencies, generate cost savings and strengthen internal controls
- People Management: lead a team of developers and provide input and guidance into the staffing process.
- Develop and maintain documentation including specifications through change controls, procedures, and other relevant information in accordance with defined standards
- Oversee software configuration and coding changes and coordinate the production move
QUALIFICATIONS:
- Proficiency in understanding the design and functionality of Netsuite modules as well as considerations that impact the scalability, extensibility, and robustness of a Netsuite implementation
- Proficiency in SuiteScript, JavaScript and SQL
- Bachelor of Science degree with a major in either Information Technology, Software Development, Computer Science, or related technology program
- Minimum of 7+ years’ experience with NetSuite
- NetSuite certifications preferred
- Knowledge of insurance business systems and processes an asset
INTERESTED?
Apply today! Submit your resume and cover letter to careers@spgcanada.ca. We appreciate all who apply; only those selected for an interview will be contacted.
Insurance Accounting Associate
Based in Vancouver, BC and reporting to the Accounting Supervisor, the Insurance Accounting Associate will be part of the SPGC Finance Team. The successful applicant will maintain and distribute existing reporting and analysis as related to financial and operational metrics.
SPGC offers competitive compensation packages, advancement opportunities, great culture and the flexibility of working in combination from home or in one of our finance offices. This makes for a fantastic opportunity for the successful candidate.
The primary responsibilities include:
Accounts Payable:
- Receive and process carrier statements and invoices.
- Investigate discrepancies with premiums, commissions and taxes.
- Communicate and work with carriers and underwriting to resolve discrepancies.
- Process and issue payments to Carriers via cheque or bank wire.
- Address any emails that come in from carriers and coordinate communication between relevant stakeholders.
- Process Claims transactions and payments as needed.
- Process Intercompany transactions as needed.
Accounts Receivable
- Processing of direct bill financing transactions
- Support the Cash Applications team by supplying needed information to process receipts from Brokers
- Coordinate, process, and log cheque deposits for use by the Cash Applications team
- Communicate and work with underwriting and brokers to resolve discrepancies.
- Issue and send out return premium checks to Brokers.
General
- Assist with month-end systems close
- Assist with production of monthly statements and reports
- Perform other duties as assigned
- Experience and Knowledge Requirements:
- Bachelor’s degree or diploma in finance/accounting, or bookkeeping experience an asset
- Working towards a CPA designation an asset
- Insurance industry experience an asset
- Must have good written and verbal communication skills
- Strong analytical and problem-solving skills
- Work under pressure to deadlines
- High degree of accuracy with a good eye for detail
- Self-motivated and proactive
Customer Service Representative
Specialty Program Group Canada (SPGC), doing business under the trade names Cansure, Beacon, and i3 Underwriting, is a leading supplier of property and casualty insurance to commercial and personal exposures across Canada. We are known for our expertise and creativity in providing solutions to even the toughest submissions, and that contributes to the trusted brand experience that our partners have come to expect.
Our Salmon Arm location is looking to add a team member to our Customer Success Team (CST). This entry-level role is the face and voice of SPGC; acting as the first point of contact for our customers; being our brand ambassador and air traffic controller. CST provides a window into our world and gives an opportunity to view a variety of insurance career paths. Whether you are just starting your career or looking to make a change, joining our CST is the first step on your new path.
Primary Responsibilities:
- Ensure that correspondence received from customers in our public-facing communications channels is handled in a timely fashion (webchat, info inbox and portal inbox)
- Connect customers with the SPGC staff member who can solution their escalated issues
- Direct the flow of new business submissions received
- Respond to remote team questions
- Handle incoming and outgoing mail/parcels
- Manage the company switchboard phone lines
- Maintain office supplies (inventory, track, and order as needed)
- General branch facility support, as needed
As a successful member of the CST, you are someone who:
- loves to help others find solutions
- is highly organized
- is curious and wants to know the in’s and out’s of the organization
- can communicate clearly and effectively
- possesses a sense of urgency and accountability
- can coordinate tasks and people to achieve a desired outcome
- possesses a professional demeanor, with a can-do attitude
- has prior experience in administration and/or customer service
As a member of our team, you’ll benefit from:
- A dynamic, fast-paced work environment with opportunities for personal and professional growth
- Ongoing skills development with subsidies for tuition and professional accreditation
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways
- Extended health & dental benefits and company matched RRSP program
By joining our team, you’ll become part of a rapidly growing organization that lives our values:
Be Entrepreneurial – Be Creative – Promote Continuous Growth – Open, Inclusive & Practicing Equity – Uphold Trust, Respect & Accountability – Have Fun, Be Engaged & Disconnect to Recharge
This is a permanent, full time, in-office position. Salmon Arm, BC.
We appreciate all who apply; only those selected for an interview will be contacted.
Commercial Lines Senior Underwriter
INTRODUCTION
We are a fast-paced Insurance Managing General Agency that provides innovative underwriting solutions for our network of brokers across Canada. Our success is based on our leadership, integrity, innovation, and service. We are always open to make room for a Senior Underwriter within our Canadian market.
Here are the segments looking for talented underwriters to join their growing team.
- Contractors
Overview
As a Senior Underwriter, you will drive the growth and profitability of Cansure. You will leverage existing broker relationships, expertise, creativity and entrepreneurial spirit to build your book, within your specialized area of expertise. Surrounded by a team of experienced practice leaders, managers and executives, we provide an extensive array of products, ample capacity and empowerment to enable your success. In this role, your focus is attracting and underwriting new business opportunities while being supported by and mentoring junior staff. You will work collaboratively with colleagues and management to provide value added expertise and exceptional service to our broker partners. Come and run a business within our business!
Responsibilities
- Perform risk analysis using internal and external data resources for the purpose of quoting, negotiating and authorizing the acceptance of risk of a moderate to high complexity, with a focus on new business production;
- Participate in underwriting meetings, formal/informal presentations and broker meetings;
- Build and maintain positive working relationships with internal and external parties, including attending industry related seminars and networking events as necessary;
- Negotiate coverage and price with brokers within established corporate guidelines and delegated authority parameters;
- Communicate decisions and respond to requests in a prompt and professional manner;
- Manage, strengthen and grow a book of profitable business;
- Maintain compliance with established corporate guidelines and delegated authority parameters;
- Keep accurate records of decisions made and maintain completeness of policy data;
- Complete loss reports and post-claim underwriting reviews; and
- Mentor underwriting staff in general underwriting theory, technical and soft skill fundamentals
Qualifications
You’re a good fit if you have:
- A minimum of 7 years of insurance experience, with at least 3 years in your specialty
- An advanced understanding of commercial underwriting theory and the ability to apply this knowledge in day-to-day practice;
- An entrepreneurial spirit with strong selling and negotiation skills and a demonstrated ability to generate revenue growth;
- A passion for delivering exceptional customer experiences and value in every interaction;
- Effective communication and interpersonal skills, both written and verbal;
- Good decisional making and analytical skills;
- Strong organizational skills and a thorough approach to completing tasks;
- A Chartered Insurance Professional designation (CIP) or equivalent;
- A broker license (level 2), or ability to qualify for a license.
Benefits
By joining Cansure, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll
benefit from:
- A dynamic, fast-paced work environment with boundless opportunities for professional growth;
- Ongoing skills development with subsidies for tuition and professional accreditation;
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways;
- Extended health & dental benefits and company matched RRSP contributions; and
- Competitive salary with potential for annual bonus.
Interested applicants are asked to send your cover letter and resume. Please note that only those chosen for an interview will be contacted.