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Career Opportunities
Leadership, integrity, innovation and dedication to customer service is the heartbeat of our team. Together we are passionate about our industry and driven to continuously innovate; developing and providing creative solutions to meet the changing needs of the world we live in.
Below is a list of current career opportunities available at Cansure. To find out more about the opportunity and to apply, view details for a complete role description and location of the position. If you don’t see a role listed that speaks to you, but you’re interested in joining our team, please send your resume to careers@cansure.com with a cover letter letting us know what you’re great at!
We’re proud to support a hybrid workforce. Positions with locations noted as ‘Hybrid’ allows for the successful candidate to work from home full-time; or work from home part-time with in-office access at our offices in the following cities: Toronto, Vancouver, Langley, and Salmon Arm.
| Location | Type | Openings | Closing Date | |
|---|---|---|---|---|
| Commercial Lines Underwriter, Junior/Intermediate | Hybrid | Full-Time | 2 | Sept 30th, 2022 |
| Senior Solutions Architect – NetSuite Developer | Hybrid | Full-Time | 1 | Sept 30th, 2022 |
| Team Lead for Underwriting Assistants | Salmon Arm | Full-Time | 1 | Sept 30th, 2022 |
Student Opportunities
Cansure is proud to work with the British Columbia Institute of Technology (BCIT) Insurance program to introduce students to life in the insurance industry. Every year, we welcome eligible students to internship opportunities at our head office in Vancouver, B.C., and we often hire directly out of the BCIT Insurance program, and from local universities. If you want a vibrant career in a dynamic industry, click here!
Sr. Business Analyst Claims
Sr. Business Analyst Claims – Specialty Program Group Canada
The Sr. Business Analyst plays a key role in ensuring customer needs are understood, defined, and executed through successful technology and process solutions. This experienced contributor is expected to develop trusted partnerships with business leaders and provide variety of business analysis capabilities that contribute to the design and delivery of technology enabled business solutions, including process re-engineering, gap analysis, and requirements definition. Work with the business functions to simplify, standardize, automate, and share operational processes and workflows, through an ongoing learning and development loop of operationalizing, optimizing, and transforming. This key role will establish trust through relationship building and collaboration, both within IT and business functions. A candidate must rely on experience and judgment to manage and accomplish the goals of multiple strategic and operational initiatives concurrently. A wide degree of creativity and latitude to achieve these goals is expected.
Priorities for the role include:
- Determine operational objectives by interacting with the business stakeholders and studying business functions; gathering information; evaluating output requirements and formats
- Manage and execute the creation and delivery of strong business requirements and functional requirements
- Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
- Articulate business needs to document current state processes and support the documentation and implementation of new operational processes
- Facilitate requirements elicitation; capture requirements in formal deliverables; prioritize; document user stories, build and manage backlogs
- Responsible for understanding the project design, maintaining required artifacts to create an implementation plan and put it into practice
- Present to variety of audiences, including executives, project teams, vendors, customer
- Maintain user confidence and protect operations by keeping information confidential
- Work with the Business Relationship Manager to define the business case (Scope) and Charter
- Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
- Identify impact of changes to the affected users, current workflows, and external business environment (i.e. MGA & TPA Systems, Enterprise Applications).
- Provide for and/or participate in user training in various functional organizations as required.
- Develop system and functional verification tests for upgrades and updates; coordinates user acceptance testing; reviews test results with users and obtains user approvals.
- Perform in an agile environment and actively engage in scrum cadence activities, to include ceremonies, story grooming, PI Planning, testing activities, and building training materials and other additional support activities for various projects.
- Harvest as-is business performance according to approved methodology and perform process analysis of as-is and formulation of to-be business processes.
- Standardize and optimize current processes to enable them for process automation, digital initiatives, system deployments, new products etc.
- Connect process efforts to other key initiatives (Digital, Claims Technology, etc.) to ensure broader strategic alignment.
- Position will provide end-to-end project support to key strategic priorities in Digital and Intelligent Process Automation that are in-flight or being considered as follows:
- FNOL
- Automated Assignments
- Straight Though Processing
- Claims Communications
- End to End Case Management
- Document Ingestion
- Financial Transactions
- Time tracking
- Insurer Reporting
- Data Integrity
- Manage other priorities that support the broader claims vision and strategy.
Qualifications:
- 6+ Years of experience directly working as a B.A., facilitating requirements sessions with business stakeholders, documenting user stories, prioritizing features backlog; etc.
- Familiarity and experience with project management processes & tools.
- Great relationship builder; record of building trust with critical stakeholders.
- Strong organizational skills and attention to detail.
- Strong written and verbal communications ability with empathetic listening skills.
- Critical Thinking and Problem Solving.
- Negotiation and Diplomacy through solid interpersonal skills.
- High aptitude with Industry standard methodologies and models (waterfall, Rapid Application Development, SCRUM, Kanban, etc.)
- High aptitude with tools such as Visio, Atlassian Suite, Excel, Word, PowerPoint.
- Strong business acumen: ability to understand business models quickly.
- Familiar with design thinking.
- Familiar with business case development.
- Previous experience participating in or supporting Digital and Automation initiatives.
- Able to show a continuous commitment to learning and development.
- Ability to work in a team environment upon assignment of projects of low to mid complexity. Ability to support larger projects of higher complexity…
- A creative thinker who is flexible and adaptable in nature and can successfully support multiple projects in various capacities.
- Experience in succinctly assembling slide presentations to convey the results of an analysis.
- Experience with executing testing activities such as test plans and test scripts – Preferred.
- Change management and process-oriented individuals with experience in using proven process re-engineering methodologies (i.e., Lean, Six-Sigma, Design thinking, etc.) – Preferred.
- Able to conduct and document a current state process review – Preferred.
- Able to facilitate a root cause workshop and a solution design session – Preferred.
- Knowledgeable on voice of customer concepts – understanding its importance, how to collect it, aggregate it and interpret it so that it is appropriately reflected in any proposed recommendations & solution design work – Preferred.
- Experience with executing technology projects in a Business Analyst capacity in an Agile environment and utilizing AGILE concepts and cadence, including PI Planning, JIRA user story creation and Acceptance Criteria writing – Preferred.
- Well versed in Excel, PPT, and Visio – Preferred.
- Insurance operations knowledge is an asset.
- Due to the nature of this position, you may be required to work outside regular business hours.
- Remote work.
- Ability to travel up to 25% is required.
- Bachelor’s Degree.
- Minimum 5-7 years of insurance experience, with multi-lines experience preferred.
Interested? Apply Today:
Send your cover letter and resume today and take the next step in your professional career!
Commercial Lines Underwriter, Junior - Intermediate
About Cansure:
We are a fast-paced Insurance Managing General Agency (MGA) that provides innovative underwriting solutions for our network of brokers across Canada. Our success has been based upon our leadership, integrity, innovation, and service. We love to grow and develop our people so as they move into Intermediate and Senior roles. We are always looking to add qualified, competent Commercial Lines Underwriters, Junior – Intermediate to our talent pool for these future opportunities.
Here are a few segments that are looking for talented underwriters to join their growing team.
- Construction
- Contractors
- Hospitality
- Professional Services
- Residential Realty
- Recreation
Why Cansure?
Don’t take my word for it, here’s what our team members have to say:
- “it’s more than a career, it’s a family”
- “if you really want to know insurance, a specialty MGA like Cansure is the place to be”
- “offers a quick path for career growth; promotes from within”
- “caring leaders who want to see you succeed”
- “so many paths to grow your career: personal lines, commercial, specialties, claims, marketing”
- “promotions based on efforts and performance, not tenure”
- “a great environment to learn and grow”
About the Role:
- Review and underwrite new, renewal and endorsements of moderate-high complexity
- Support underwriting of renewal business for Senior Underwriters
- Manage, strengthen, and grow a book of profitable business
- Quote and authorize business within established corporate guidelines and delegated authority parameters
- Participate in underwriting meetings, formal/informal presentations, and broker visits
- Complete loss reports and post-claim underwriting reviews
- Interact with brokers for all transactions
- Negotiate coverage and price with brokers within capping and deviation authority limits
- Participate, encourage, and build key broker partner relationships
- Attend industry-related seminars and events as necessary
Are you our ideal candidate?
- 1-2 years underwriting experience
- Recognized insurance program or degree
- CIP designation or working towards (preferred)
- Firm technical understanding of underwriting theory and the ability to apply this knowledge in day-to-day practice
- Entrepreneurial spirit with strong sales and negotiation skills
- Focused on client experience
- High personal accountability
- Excellent oral, written, and interpersonal communication skills
- Good decision-making skills and analytical skills
- Organized and strong time management skills
- Self-directed and resilient
Apply Today:
Send your cover letter and resume today and take the next step in your Underwriting career!
Jr. Underwriter, Contract
About Cansure:
We are a fast-paced Insurance Managing General Agency (MGA) that provides innovative underwriting solutions for our network of brokers across Canada. Our success has been based upon our leadership, integrity, innovation, and service. We love to grow and develop our people so as they move into Intermediate and Senior roles. We are always looking to add qualified, competent Commercial Lines Underwriter, Junior – Intermediate to our talent pool for these future opportunities. We have a current need for qualified, competent Commercial and Personal Lines Junior Underwriters. These are one-year term positions, with the potential of becoming permanent.
Why Cansure?
Don’t take my word for it, here’s what our team members have to say:
- “it’s more than a career, it’s a family”
- “if you really want to know insurance, a specialty MGA like Cansure is the place to be”
- “offers a quick path for career growth; promotes from within”
- “caring leaders who want to see you succeed”
- “so many paths to grow your career: personal lines, commercial, specialties, claims, marketing”
- “promotions based on efforts and performance, not tenure”
- “a great environment to learn and grow”
About the Role:
- Review and underwrite new, renewal and endorsements of moderate-high complexity
- Support underwriting of renewal business for Senior Underwriters
- Manage, strengthen, and grow a book of profitable business
- Quote and authorize business within established corporate guidelines and delegated authority parameters
- Participate in underwriting meetings, formal/informal presentations, and broker visits
- Complete loss reports and post-claim underwriting reviews
- Interact with brokers for all transactions
- Negotiate coverage and price with brokers within capping and deviation authority limits
- Participate, encourage, and build key broker partner relationships
- Attend industry-related seminars and events as necessary
Are you our ideal candidate?
- 1-2 years underwriting experience
- Recognized insurance program or degree
- CIP designation or working towards (preferred)
- Firm technical understanding of underwriting theory and the ability to apply this knowledge in day-to-day practice
- Entrepreneurial spirit with strong sales and negotiation skills
- Focused on client experience
- High personal accountability
- Excellent oral, written, and interpersonal communication skills
- Good decision-making skills and analytical skills
- Organized and strong time management skills
- Self-directed and resilient
Interested? Apply Today:
Send your cover letter and resume today and take the next step in your Underwriting career!
Commercial Lines Underwriter Senior
About Cansure:
We are a fast-paced insurance Managing General Agency that provides innovative underwriting solutions for our network of brokers across Canada. Our success is based on our innovation and service. We are seeking a Commercial Underwriter to join our growing team in our Toronto office.
Job Overview:
Working as part of a team, you are responsible for analyzing the acceptability of business opportunities according to company guidelines. This includes reviewing and pricing of new submissions, renewal business and endorsements. You will work collaboratively with the team leader, colleagues and management to provide value added expertise and exceptional service to our broker partners.
As a Commercial Underwriter, you will help drive the growth and profitability of Cansure. You will build broker relationships and leverage your expertise, creativity and entrepreneurial spirit to build your book. Surrounded by a team of experienced practice leaders, managers and executives, we provide an extensive array of products, ample capacity and empowerment to enable your success. In this role, you will work collaboratively with your colleagues and management to provide value added expertise and exceptional service to our broker partners.
Responsibilities
This position will:
- Perform risk analysis using internal and external data resources for the purpose of quoting, negotiating and authorizing the acceptance of risk of a low to moderate complexity;
- Build and maintain positive working relationships with internal and external parties, including attending industry-related seminars and networking events as necessary;
- Negotiate coverage and price with brokers within established corporate guidelines and delegated authority parameters;
- Communicate decisions and respond to requests in a prompt and professional manner;
- Manage, strengthen and grow a book of profitable business;
- Maintain compliance with established corporate guidelines and delegated authority parameters;
- Keep accurate records of decisions made and maintain completeness of policy data; and
- Complete loss reports and post-claim underwriting reviews.
Qualifications and Characteristics:
You’re a good fit if you have:
- A minimum of 1 year of commercial underwriting experience;
- An understanding of commercial underwriting theory and the ability to apply this knowledge in day-to-day practice;
- A passion for delivering exceptional customer experiences and value in every interaction;
- Effective communication and interpersonal skills, both written and verbal;
- Good decisional making and analytical skills;
- Strong organizational skills and a thorough approach to completing tasks;
- A Chartered Insurance Professional designation (CIP) (or are actively pursuing); and
We Offer:
By joining Cansure, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll
benefit from:
- A dynamic, fast-paced work environment with boundless opportunities for professional growth;
- Ongoing skills development with subsidies for tuition and professional accreditation;
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways;
- Extended health & dental benefits and company-matched RRSP contributions; and
- Competitive salary with potential for annual bonus.
Apply Today:
Interested applicants are asked to send your cover letter and resume. Please note that only those chosen for an interview will be contacted.
Personal Lines Underwriter - Watercraft
About Cansure:
We are a fast-paced insurance Managing General Agency that provides innovative underwriting solutions for our network of brokers across Canada. Our success is based on our innovation and service. We are seeking a Personal Lines Underwriter for Watercrafts to join our growing team in Toronto.
www.cansure.com
Responsibilities:
This position will:
- Review and underwrite new, renewal and endorsements on multiple lines of business for: Motorcycles, Off-Road, Watercraft, Special Events, Hole-n-Ones, Storage and Contents and Vendor Liability.
- Support underwriting of renewal business for Senior Underwriters
- Manage, strengthen and grow a book of profitable business
- Quote and authorize business within established corporate guidelines and delegated authority parameters
- Participate in underwriting meetings, formal/informal presentations and training sessions
- Interact with brokers for all transactions
- Participate, encourage and build key broker partner relationships
- Attend industry-related seminars and events as necessary
Qualifications and Characteristics:
You’re a good fit if you have:
- Minimum 2-3 years Insurance experience;
- Firm technical understanding of Personal Lines underwriting;
- Production revenue and profitability focused;
- Highly engaged;
- Excellent oral, written and interpersonal communication skills;
- Good decision-making skills and analytical skills;
- Organized and strong time management skills;
- Self-directed and easily adaptable to change;
- Recognized insurance program or degree;
- Level 1 Broker License
We Offer:
By joining Cansure, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit from:
- A dynamic, fast-paced work environment with boundless opportunities for professional growth;
- Ongoing skills development with subsidies for tuition and professional accreditation;
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways;
- Extended health & dental benefits and company-matched RRSP contributions; and
- Competitive salary with potential for annual bonus.
Apply Today:
Interested applicants are asked to send your cover letter and resume. Please note that only those chosen for an interview will be contacted.
Personal Lines Underwriting Assistant - Salmon Arm
About Cansure:
We are a fast-paced Insurance Managing General Agency that provides innovative underwriting solutions for our network of brokers across Canada. Our success has been based upon our leadership, integrity, innovation and service. We are seeking a Personal Lines Underwriting Assistant to join our growing team.
Job Overview:
We are currently looking for an Underwriting Assistant for our Salmon Arm office. The candidate will support the Underwriters in their day-to-day tasks.
Responsibilities:
- Processes and issue documents as instructed by Underwriters and Managers;
- Meeting service standard and turnaround time with respect to issuance of documents;
- Support Managers and Underwriters with general administrative tasks;
- Produce and distribute correspondence memos, letters, faxes and forms;
- Handle sensitive information in a confidential manner; and
- Other general office duties as required
Qualifications and Characteristics:
You’re a good fit if you have:
- Previous 1-2 years of office experience preferred;
- Strong organizational skills;
- Professional, positive and courteous in all interactions, with customers and co-workers;
- Performs well in a busy operation and remains calm under pressure;
- Team player adaptable to a changing environment;
- Strong written and verbal communication skills;
- Strong computer skills including knowledge of Mircosoft Office applications;
- Personable and energetic;
- Understanding of Insurance coverage and cover notes is considered an asset.
We Offer:
By joining Cansure, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit from:
- A dynamic, fast-paced work environment with boundless opportunities for professional growth;
- Ongoing skills development with subsidies for tuition and professional accreditation;
- Extended health & dental benefits and company-matched RRSP contributions; and
- Competitive salary with potential for annual bonus.
Apply Today:
Interested applicants are asked to send a cover letter and resume. Please note that only those chosen for an interview will be contacted.
Underwriting Assistant
About Cansure
We are a fast-paced Insurance Managing General Agency that provides innovative underwriting solutions for our network of brokers across Canada. Our success has been based upon our leadership, integrity, innovation, and service. We are seeking an Underwriting Assistant to join our growing team.
Job Description
We are currently looking for an Underwriting Assistant for our Salmon Arm office. The candidate will support the Underwriters in their day-to-day tasks.
Specific Responsibilities
-
Process and issue documents as instructed by Underwriters and Managers
-
Meet service standards and turnaround times with respect to issuance of documents
-
Support Managers and Underwriters with general administrative tasks
-
Produce and distribute correspondence memos, letters, faxes and forms
-
Communicate professionally and efficiently with Brokers and Underwriters
-
Handle sensitive information in a confidential manner
Factors for Success
-
1-2 years Customer Service or Administration experience
-
Willingness to complete CIP courses (paid for by the company)
-
Strong organizational and time management skills
-
Professional, positive, and courteous in all interactions, with clients and co-workers
-
Performs well in a busy operation and remains calm under pressure
-
Team player adaptable to a changing environment
-
Strong written and verbal communication skills
-
Strong computer skills including knowledge of Microsoft Office application
-
Values continuous improvement and personal growth and development
-
Basic understanding of Insurance is an asset
Apply Today:
Send your cover letter and resume to careers@cansure.com.
Team Lead for Underwriting Assistants
About Cansure
We are a fast-paced Insurance Managing General Agency that provides innovative underwriting solutions for our network of brokers across Canada. Our success is based on our leadership, integrity, innovation, and service. We are seeking a Team Lead for the Underwriting Assistants, to join our team, reporting to the Personal Lines Operations Manager. This position is located in Salmon Arm, BC, and is an in-office position.
Job Description
As the Team Lead for Underwriting Assistants, you are responsible for the efficiency, accuracy, and training of Personal Lines’ staff who process and issue insurance policy documents. You will leverage existing training materials, effective communication, organizational management, and computer skills to guide the team while working alongside them, modeling best practices in processing policy documents. You will work collaboratively with your colleagues and leadership to provide value-added expertise and exceptional service to our broker partners.
Specific Responsibilities
- Build, drive, and sustain an engaged, high-performance team through employee development, performance management, coaching, and team effectiveness to drive accountability and favourable outcomes.
- Hands on leadership with complex processes and system releases.
- Process and issue policy documents, modeling best practices for the team.
- Ensure departmental adherence and compliance to all company processes.
- Serve as a point of contact for team members and other colleagues.
- Lead the change management process and establish support from key stakeholders.
- Mitigate risk to the company by regularly reviewing required reports and completing audits on processes, documentation, and correspondence.
- Attract and retain talented processors and underwriting assistants.
- Build and maintain positive working relationships with internal and external parties, including participation in industry related seminars and networking events as necessary.
Factors for Success
- Previous leadership or supervisory experience.
- Focus on attention to detail, planning and prioritization.
- Ability to build relationships through trust and clear communication.
- Passion for developing people, with a growth mindset.
- Experience with personal insurance policy documents and compliance.
- Experience working with policy management systems.
Apply Today:
Interested applicants are asked to send your cover letter and resume to cknowles@spgcanada.ca or careers@cansure.com.
Please note that only those chosen for an interview will be contacted.
Claims Accounting Assistant
INTRODUCTION
Cansure is a leading supplier of property and casualty insurance to commercial and personal exposures across Canada. As a Managing General Agency, our products and services are available exclusively through licensed P&C brokers. Claims are handled by our in-house examiners, and our insurers and reinsurer partners represent leading domestic and global brands. We are proud to offer a very broad product suite covering industrial segments that include Construction, Realty, Hospitality, Manufacturing, Contractors, Recreation, Professional Services, Trucking, and more. Our underwriting expertise and facilities to write even the toughest risks, or to solve for that small wrinkle in what might otherwise be a very standard placement, contributes to the trusted brand experience that our partners have come to expect.
JOB OVERVIEW:
Cansure Claims is currently looking for a Claims Accounting Assistant to join the team. This role is responsible for receiving and processing new claim loss notices and working with the Underwriting department to confirm policy details and coverages. As a Claims Assistant, you will also perform a variety of accounting tasks including spreadsheet reconciliation and accounts payable and receivable. You will also provide customer service, building strong relationships with insureds, brokers, carrier partners and independent adjusters.
RESPONSIBILITIES:
This position will:
- Receive and process new claims loss notices via email and phone;
- Working with the Underwriting department to discuss policy details and coverages;
- Perform a variety of accounting tasks including spreadsheet reconciliation and accounts payable and receivable;
- Perform a variety of clerical and administrative functions;
- Review, organize and filter incoming and outgoing correspondence;
- Perform data entry while ensuring accuracy is of utmost importance;
- Build and maintain positive working relationships with internal and external parties, including attending industry-related seminars and networking events as necessary;
- Communicate decisions and respond to requests in a prompt and professional manner.
QUALIFICATIONS AND CHARACTERISTICS:
You’re a good fit if you have:
- Post-secondary education (Recommended);
- Minimum of 1-2 years of experience in the insurance industry is an asset;
- Claims experience is an asset;
- Has their CIP certification or has the willingness to enrol in CIP courses through the Insurance Institute;
- Strong organizational skills;
- Ability to manage tasks in an efficient manner;
- Proven self-starter and ability to work independently while working towards the common goals and interest of the team;
- Ability to manage a high volume of data with proficiency in sorting, data filtering and pivot tables using Microsoft Excel;
- Ability to work with multiple software systems.
WE OFFER:
By joining Cansure, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit from:
- A dynamic, fast-paced work environment with boundless opportunities for professional growth;
- Ongoing skills development with subsidies for tuition and professional accreditation;
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways;
- Extended health & dental benefits and company-matched RRSP contributions; and
- Competitive salary with potential for annual bonus.
Apply Today:
Interested applicants are asked to send a cover letter and resume to Brent Lexier at blexier@cansure.com or fill out the application below. Please note that only those chosen for an interview will be contacted.
Claims Telephone Adjuster/Examiner
INTRODUCTION
Cansure is a leading supplier of property and casualty insurance to commercial and personal exposures across Canada. As a Managing General Agency, our products and services are available exclusively through licensed P&C brokers. Claims are handled by our in-house examiners, and our insurers and reinsurer partners represent leading domestic and global brands. We are proud to offer a very broad product suite covering industrial segments that include Construction, Realty, Hospitality, Manufacturing, Contractors, Recreation, Professional Services, Trucking, and more. Our underwriting expertise and facilities to write even the toughest risks, or to solve for that small wrinkle in what might otherwise be a very standard placement, contributes to the trusted brand experience that our partners have come to expect. www.cansure.com
JOB OVERVIEW:
Cansure Claims is currently looking for a Claims Telephone Adjuster/Examiner to join the team. As a Claims Telephone Adjuster/Examiner, you have excellent verbal and written communication skills. In this role, you will review adjuster reports and provide necessary oversight and instruction. You will also ensure that company claims protocols and guidelines are adhered to throughout the claims handling process, including setting and maintaining loss and expense reserves.
RESPONSIBILITIES:
This position will:
- Telephone adjust claims for motorcycles, snowmobiles and ATV’s;
- Communicate directly with insureds, brokers and vendors in order to obtain statements, assess damage and approve repairs;
- Analyze subrogation opportunities and pursue recovery from at-fault parties;
- Examine commercial and personal property claims;
- Provide communication to handling adjusters, review adjuster’s reports and provide necessary oversight and instruction;
- Review and analyze various policy wordings including automobile, commercial and personal lines;
- Report to and make recommendations to various Underwriters when required;
- Ensure that company claims protocols and guidelines are adhered to throughout the claims handlings process including setting and maintaining loss and expense reverses;
- Liaise with Insureds, Underwriters, Brokers and various other stakeholders in a professional and efficient manner.
QUALIFICATIONS AND CHARACTERISTICS:
You’re a good fit if you have:
- 2+ years of claims handling experience (Preferred);
- CIP designation or currently enrolled in the CIP Program;
- Post-secondary education (Preferred);
- Excellent verbal and written communication skills;
- Strong investigative and analytical skills including understanding all policy wordings;
- Effective interpersonal ability including empathy and investigation skills;
- Ability to multitask and prioritize while handling a considerable pending of claims;
- Able to work well independently within the overall team environment;
- Strong organization skills and keen capability to manage and own your desk.
WE OFFER:
By joining Cansure, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit from:
- A dynamic, fast-paced work environment with boundless opportunities for professional growth;
- Ongoing skills development with subsidies for tuition and professional accreditation;
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways;
- Extended health & dental benefits and company-matched RRSP contributions; and
- Competitive salary with potential for annual bonus.
Apply Today:
Interested applicants are asked to send a cover letter and resume to Brent Lexier at blexier@cansure.com or fill out the application below. Please note that only those chosen for an interview will be contacted.
Accounting Clerk
INTRODUCTION
Cansure is a leading supplier of property and casualty insurance to commercial and personal exposures across Canada. As a Managing General Agency, our products and services are available exclusively through licensed P&C brokers. Claims are handled by our in-house examiners, and our insurers and reinsurer partners represent leading domestic and global brands. We are proud to offer a very broad product suite covering industrial segments that include Construction, Realty, Hospitality, Manufacturing, Contractors, Recreation, Professional Services, Trucking, and more. Our underwriting expertise and facilities to write even the toughest risks, or to solve for that small wrinkle in what might otherwise be a very standard placement, contributes to the trusted brand experience that our partners have come to expect.
www.cansure.com
JOB OVERVIEW:
Our Vancouver location is currently recruiting for an Accounting Clerk to assist with the processing of statements and payments. This role is responsible for the accuracy of accounts through diligent reconciliation and attention to detail. The Accounting Clerk will also liaise between brokers and underwriters to solve discrepancies.
As a member of the Finance Team, you will have the opportunity expand your financial management knowledge along with stretching some analytical muscles through various audit projects. Grow your leadership and communication skills as you serve both external and internal customers.
RESPONSIBILITIES:
You will be responsible for:
- Process broker payments and statements (Receivables)
- Process claims payments (Payables)
- Reconcile accounts
- Communicate with brokers and underwriters
- Investigate and solve discrepancies
- Other business financial tasks as assigned
QUALIFICATIONS AND CHARACTERISTICS:
You’re a good fit if you have:
- 2-5 years of relevant experience
- Strong communication skills, both written and verbal
- Proficient computer skills including Intermediate Excel
- Well-developed interpersonal skills and customer service focus
- Attention to detail, with focus on compliance and procedure
- Ability to prioritize and complete tasks within a deadline
- Persistence to find solutions
- Proactive and results-oriented
- High personal standard of Discretion and Confidentiality
WE OFFER:
By joining Cansure, you’ll also become part of a rapidly growing organization that lives its values:
- Be Entrepreneurial
- Be Creative
- Promote Continuous Growth
- Open, Inclusive & Practicing Equity
- Uphold Trust, Respect & Accountability
- Have Fun!
As a member of our team, you’ll benefit from:
- A dynamic, fast-paced work environment with boundless opportunities for professional growth;
- Ongoing skills development with subsidies for tuition and professional accreditation;
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways;
- Extended health & dental benefits and company-matched RRSP contributions; and
- Competitive salary with potential for annual bonus.
Apply Today:
Interested applicants are asked to send a cover letter and resume. Please note that only those chosen for an interview will be contacted.
Office Administrator
INTRODUCTION
Cansure is a leading supplier of property and casualty insurance to commercial and personal exposures across Canada. As a Managing General Agency, our products and services are available exclusively through licensed P&C brokers. Claims are handled by our in-house examiners, and our insurers and reinsurer partners represent leading domestic and global brands. We are proud to offer a very broad product suite covering industrial segments that include Construction, Realty, Hospitality, Manufacturing, Contractors, Recreation, Professional Services, Trucking, and more. Our underwriting expertise and facilities to write even the toughest risks, or to solve for that small wrinkle in what might otherwise be a very standard placement, contributes to the trusted brand experience that our partners have come to expect.
www.cansure.com
JOB OVERVIEW:
Our Vancouver location is currently recruiting for an Office Administrator to manage and coordinate the day-to-day administrative activities. This role is responsible for the accurate and efficient organization of staffing data and compliance tracking, along with coordinating training initiatives. The Office Administrator also creates workflow documents and assists internal customers with administrative process.
As the Office Administrator, you will have the opportunity to hone your research skills along with stretching some creative muscles through various projects. Grow your leadership skills through the management and coordination of the Health and Safety Program.
RESPONSIBILITIES:
You will be responsible for:
- Manage staff data and proactively identify gaps or action items
- Manage the administration needs of insurance licensing
- Assist with and coordinate the Health and Safety Program
- Create workflow documents and manage the inventory of resources
- Draft and format internal communications
- Engage with office vendor accounts
- Order office supplies and manage inventory
- Assist with employee engagement projects and mailouts
- Procure food and facilities for events and meetings
- Book travel and entertainment for some members of the Executive team
- Remit expense reports for some members of the Executive team
- Assist with special projects as needed
- General office duties as required
QUALIFICATIONS AND CHARACTERISTICS:
You’re a good fit if you have:
- 1-3 years of professional office experience
- Strong communication skills, both written and verbal
- Excellent computer skills including Excel, Word, Outlook, PowerPoint, and One Note
- Well-developed interpersonal skills and customer service focus
- Flexibility to pivot and respond to change quickly
- Solution-oriented
- · Attention to detail, with focus on compliance, procedure, and organization
- Ability to prioritize and manage time to complete tasks within a deadline
- Proactive and results-oriented
- High personal standard of Discretion and Confidentiality
- First Aid certification, or willing to obtain
WE OFFER:
By joining Cansure, you’ll also become part of a rapidly growing organization that lives its values:
- Be Entrepreneurial
- Be Creative
- Promote Continuous Growth
- Open, Inclusive & Practicing Equity
- Uphold Trust, Respect & Accountability
- Have Fun!
As a member of our team, you’ll benefit from:
- A dynamic, fast-paced work environment with boundless opportunities for professional growth;
- Ongoing skills development with subsidies for tuition and professional accreditation;
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways;
- Extended health & dental benefits and company-matched RRSP contributions; and
- Competitive salary with potential for annual bonus.
Apply Today:
Interested applicants are asked to send a cover letter and resume to Hayley Duncan: hduncan@cansure.com. Please note that only those chosen for an interview will be contacted.
Commercial Lines, Sr. Underwriter - CORE
INTRODUCTION
We are a fast paced Insurance Managing General Agency that provides innovative underwriting solutions for our network of brokers across Canada. Our success is based on our leadership, integrity, innovation and service. We are seeking a Senior Underwriter to join our growing team. This position is open to candidates across Canada with the potential for full-time work from home.
JOB OVERVIEW:
As a Senior Underwriter, you will drive the growth and profitability of Cansure. You will leverage existing broker relationships, expertise, creativity and entrepreneurial spirit to build your book. Surrounded by a team of experienced practice leaders, managers and executives, we provide an extensive array of products, ample capacity and empowerment to enable your success. In this role, your focus is attracting and underwriting new business opportunities while being supported by and mentoring less experienced staff. You will work collaboratively with your colleagues and management to provide value-added expertise and exceptional service to our broker partners.
RESPONSIBILITIES:
This position will:
- Perform risk analysis using internal and external data resources for the purpose of quoting, negotiating and authorizing the acceptance of risk of a moderate to high complexity, with a focus on new business production;
- Participate in underwriting meetings, formal/informal presentations and broker meetings;
- Build and maintain positive working relationships with internal and external parties, including attending industry-related seminars and networking events as necessary;
- Negotiate coverage and price with brokers within established corporate guidelines and delegated authority parameters;
- Communicate decisions and respond to requests in a prompt and professional manner;
- Manage, strengthen and grow a book of profitable business;
- Maintain compliance with established corporate guidelines and delegated authority parameters;
- Keep accurate records of decisions made and maintain completeness of policy data;
- Complete loss reports and post-claim underwriting reviews; and
- Mentor underwriting staff in general underwriting theory, technical and soft skill fundamentals
QUALIFICATIONS AND CHARACTERISTICS:
You’re a good fit if you have:
- A minimum of 5 years of insurance experience;
- An advanced understanding of commercial underwriting theory and the ability to apply this knowledge in day-to-day practice;
- An entrepreneurial spirit with strong selling and negotiation skills and a demonstrated ability to generate revenue growth;
- A passion for delivering exceptional customer experiences and value in every interaction;
- Effective communication and interpersonal skills, both written and verbal;
- Good decisional making and analytical skills;
- Strong organizational skills and a thorough approach to completing tasks;
- A Chartered Insurance Professional designation (CIP) (or are actively pursuing); and
- A broker license (level 1 or 2), or ability to qualify for a license
WE OFFER:
By joining Cansure, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit from:
- A dynamic, fast-paced work environment with boundless opportunities for professional growth;
- Ongoing skills development with subsidies for tuition and professional accreditation;
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways;
- Extended health & dental benefits and company-matched RRSP contributions; and
- Competitive salary with potential for annual bonus.
Apply Today:
Interested applicants are asked to send a cover letter and resume to Sarah Brown: sbrown@cansure.com. Please note that only those chosen for an interview will be contacted.
Commercial Lines, Int/Sr. Underwriter - Contractors
INTRODUCTION
Cansure is a leading supplier of property and casualty insurance to commercial and personal exposures across Canada. As a Managing General Agency, our products and services are available exclusively through licensed P&C brokers. Claims are handled by our in-house examiners, and our insurers and reinsurer partners represent leading domestic and global brands.
We are proud to offer a very broad product suite covering industrial segments that include Construction, Realty, Hospitality, Manufacturing, Contractors, Recreation, Professional Services, Trucking, and more.
Our underwriting expertise and facilities to write even the toughest risks, or to solve for that small wrinkle in what might otherwise be a very standard placement, contributes to the trusted brand experience that our partners have come to expect.
JOB OVERVIEW:
Our Contractor Segment is currently looking to add an experienced Underwriter to our team. This role is responsible for analyzing the acceptability of business opportunities according to company guidelines. This includes reviewing and pricing of new submissions, renewal business and endorsements, while working collaboratively with the segment leader, colleagues and management to provide value added expertise and exceptional service to our broker partners.
As a Commercial Underwriter, you will help drive the growth and profitability of Cansure. You will build broker relationships and leverage your expertise, creativity and entrepreneurial spirit to build your book. Surrounded by a team of experienced practice leaders, managers and executives, we provide an extensive array of products, ample capacity, and empowerment to enable your success
RESPONSIBILITIES:
This position will:
- Perform risk analysis using internal and external data resources for the purpose of quoting, negotiating and authorizing the acceptance of risk of a low to moderate complexity;
- Build and maintain positive working relationships with internal and external parties, including attending industry-related seminars and networking events as necessary;
- Negotiate coverage and price with brokers within established corporate guidelines and delegated authority parameters;
- Communicate decisions and respond to requests in a prompt and professional manner;
- Manage, strengthen and grow a book of profitable business;
- Maintain compliance with established corporate guidelines and delegated authority parameters;
- Keep accurate records of decisions made and maintain completeness of policy data; and
- Complete loss reports and post-claim underwriting reviews.
QUALIFICATIONS AND CHARACTERISTICS:
You’re a good fit if you have:
- A minimum of 3 years of commercial underwriting experience, with at least 1 year in Contractors Liability;
- An understanding of commercial underwriting theory and the ability to apply this knowledge in day-to-day practice;
- A passion for delivering exceptional customer experiences and value in every interaction;
- Effective communication and interpersonal skills, both written and verbal;
- Good judgement and analytical skills;
- Strong organizational skills and a thorough approach to completing tasks;
- A Chartered Insurance Professional designation (CIP) (or are actively pursuing); and
- A BC broker license – Level 2, or ability to obtain one in a minimal timeframe
WE OFFER:
By joining Cansure, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit from:
- A dynamic, fast-paced work environment with boundless opportunities for professional growth;
- Ongoing skills development with subsidies for tuition and professional accreditation;
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways;
- Extended health & dental benefits and company-matched RRSP contributions; and
- Competitive salary with potential for annual bonus.
Apply Today:
Interested applicants are asked to send a cover letter and resume to Gabby Mastrodonato: gmastrodonato@cansure.com. Please note that only those chosen for an interview will be contacted.
Team Lead, Commercial Lines - REALTY
INTRODUCTION
We are a fast-paced Insurance Managing General Agency that provides innovative underwriting solutions for our network of brokers across Canada. Our success is based on our leadership, integrity, innovation, and service. We are seeking two Team Leaders to join our Commercial and Residential Realty segments. These positions are available anywhere in Canada and eligible for work-from-home arrangements.
JOB OVERVIEW:
As a Team Leader, you are responsible for supervising a team of underwriters, ensuring maximum efficiency, productivity, growth, and profitability. You will leverage existing broker relationships, technical expertise, creativity, and your entrepreneurial spirit. Reporting to the Segment Manager and surrounded by a team of experienced practice leaders, managers, and executives, we provide an extensive array of products, ample capacity, and empowerment to enable your success. You will work collaboratively with your colleagues and management to provide value-added expertise and exceptional service to our broker partners.
RESPONSIBILITIES:
- Leading, training, coaching and mentoring team members toward continuous improvement and goal achievement;
- Serving as a point of contact for brokers, team members and other colleagues;
- Managing underwriting standards and best practices;
- Attracting and retaining talented underwriters and underwriting assistants;
- Maintaining a compliance culture with underwriters, ensuring work is completed in accordance with established corporate guidelines and delegated authority parameters;
- Perform risk analysis using internal and external data resources for the purpose of quoting, negotiating and authorizing the acceptance of risk of a moderate to high complexity, with a focus on new business production; and
- Build and maintain positive working relationships with internal and external parties, including attending industry-related seminars and networking events as necessary.
QUALIFICATIONS AND CHARACTERISTICS:
You’re a good fit if you have:
- A minimum of 5 years of insurance experience;
- An advanced understanding of commercial underwriting and the ability to apply this knowledge in day-to-day practice;
- An entrepreneurial spirit with strong selling and negotiation skills and a demonstrated ability to generate revenue growth;
- A passion for delivering exceptional customer experiences and value in every interaction;
- A Chartered Insurance Professional designation (CIP) (or are actively pursuing); and
- A broker license (level 1 or 2), or ability to qualify for a license.
WE OFFER:
By joining Cansure, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit from:
- A dynamic, fast-paced work environment with boundless opportunities for professional growth;
- Ongoing skills development with subsidies for tuition and professional accreditation;
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways;
- Extended health & dental benefits and company-matched RRSP contributions; and
- Competitive salary with potential for annual bonus.
Apply Today:
Interested applicants are asked to send a cover letter and resume to careers@cansure.com
Customer Service Team
INTRODUCTION
Specialty Program Group Canada (SPGC), doing business under the trade names Cansure, Beacon, and i3 Underwriting, is a leading supplier of property and casualty insurance to commercial and personal exposures across Canada. We are known for our expertise and creativity in providing solutions to even the toughest submissions, and that contributes to the trusted brand experience that our partners have come to expect.
Our Vancouver location is looking to add a team member to our Customer Success Team (CST). This role is the face and voice of SPGC; acting as the first point of contact for our customers; being our brand ambassador and air traffic controller.
Primary Responsibilities:
- Ensure that correspondence received from customers in our public-facing communications channels is handled in a timely fashion (webchat, info inbox and portal inbox)
- Connect customers with the SPGC staff member who can solution their escalated issues
- Direct the flow of new business submissions received
- Respond to remote team questions
- Handle incoming and outgoing mail/parcels
- Manage the company switchboard phone lines
- Maintain office supplies (inventory, track, and order as needed)
- General branch facility support, as needed
As a successful member of the CST, you are someone who:
- loves to help others find solutions
- is highly organized
- is curious and wants to know the in’s and out’s of the organization
- can communicate clearly and effectively
- possesses a sense of urgency and accountability
- can coordinate tasks and people to achieve a desired outcome
- possesses a professional demeanor, with a can-do attitude
- has 1-3 years’ experience in administration and customer service
As a member of our team, you’ll benefit from:
- A dynamic, fast-paced work environment with opportunities for personal and professional growth
- Ongoing skills development with subsidies for tuition and professional accreditation
- The opportunity to take on challenging work and contribute your expertise, creativity and passion in meaningful ways
- Extended health & dental benefits and company-matched RRSP contributions
By joining our team, you’ll become part of a rapidly growing organization that lives our values:
Be Entrepreneurial – Be Creative – Promote Continuous Growth – Open, Inclusive & Practicing Equity – Uphold Trust, Respect & Accountability – Have Fun!
This is a permanent, full time, in-office position. Vancouver, BC.
We appreciate all who apply; only those selected for an interview will be contacted.
Senior Solutions Architect – NetSuite Developer
INTRODUCTION
The Senior Solutions Architect is responsible for managing the transformation of a complex NetSuite instance into an Enterprise platform. As part of this program, we will be converting multiple systems and products into the Enterprise NetSuite platform. As a Solutions Architect, this individual will be working with executive leadership and developers, providing the bridge between stakeholders and technical resources.
RESPONSIBILITIES:
Project Implementation
- Understand the art of possibilities in NetSuite to design and architect business solutions
- Provide leadership and help to scope, gauge, and deliver an Enterprise NetSuite program
- Work with project team to assess client needs, develop solutions and implement them to client satisfaction
- Facilitate and optimize business processes and infrastructure solutions
- Identify and validate in and out of scope requirements and translate into NetSuite solutioning
- Analyze and architect solutions for business requirements which may include complex configurations and/or technical components
- Define detailed and functional requirements for automations and integrations to NetSuite
- Work with technical teams to design and test automations and integrations
- Perform quality reviews of deliverables developed by other team members
- Collaborate with Brand Product Managers to facilitate on time project delivery
- Create and maintain architecture documents associated to project plans, solution approaches, and present functional and technical requirements along with other specifications to Business Key Stakeholders
- Act as a NetSuite subject matter expert on system functionality and code-level detail
- Proactively research new NetSuite features and capabilities and work those new capabilities into solution proposals
Support Functions
- Manage architecture, strategy and enterprise platform
- Manage satisfaction and communication with TechOps Stakeholders
- Work with development team to research and resolve problems with high urgency
- Responsible for providing root cause analysis as applicable in a timely manner
- Develop enhancements/upgrades to create process efficiencies, generate cost savings and strengthen internal controls
- People Management: lead a team of developers and provide input and guidance into the staffing process.
- Develop and maintain documentation including specifications through change controls, procedures, and other relevant information in accordance with defined standards
- Oversee software configuration and coding changes and coordinate the production move
QUALIFICATIONS:
- Proficiency in understanding the design and functionality of Netsuite modules as well as considerations that impact the scalability, extensibility, and robustness of a Netsuite implementation
- Proficiency in SuiteScript, JavaScript and SQL
- Bachelor of Science degree with a major in either Information Technology, Software Development, Computer Science, or related technology program
- Minimum of 7+ years’ experience with NetSuite
- NetSuite certifications preferred
- Knowledge of insurance business systems and processes an asset
INTERESTED?
Apply today! Submit your resume and cover letter to careers@spgcanada.ca. We appreciate all who apply; only those selected for an interview will be contacted.